Returns & Exchanges

At CASSON, we want you to be completely satisfied with your home decor and furniture selections. If a piece doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a return authorization.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, including all hardware and assembly instructions, to ensure the product remains protected during transit.

• 3.
  Ship Back to CASSON

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup for larger furniture items.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.